Terms of Service
1. General
1.1. These Terms of Service outline the terms governing your use of the Play Arcade website (the “Website”), Telegram App (the “App”), and any related services (the “Services”). By using the Website, App, or Services, you enter into a legally binding agreement with us, which you should review thoroughly before proceeding. By continuing to access or use the Website, App, or Services, you confirm acceptance of these Terms; if you do not agree, please discontinue use.
1.2. We reserve the right to make changes to these Terms of Service as needed. Any significant updates will be communicated to you, such as by notification at login. However, it remains your responsibility to stay updated on any modifications. By continuing to use the Website, App, or Services after modifications have been posted, you accept the revised Terms. Should you disagree with any changes, please refrain from using the Services.
1.3. These Terms may be available in multiple languages. In case of any inconsistency between the English version and any translated versions, the English version shall prevail.
1.4. Additional rules may apply to specific games or betting markets available on the Website or App. In case of a conflict, these Terms of Service will take precedence over such rules.
2. Play Arcade Account Registration
2.1. To place bets on the Website or App, you must first create an account (“Play Arcade Account”). During registration, you will be asked to provide personal details such as your date of birth, a valid email address, and a username and password. You are responsible for ensuring that all information submitted is accurate, complete, and up-to-date. We reserve the right to reject usernames we deem inappropriate or offensive.
2.2. Registration restrictions:
• You must be at least 18 years old or the legal age in your jurisdiction to gamble.
• Your jurisdiction must legally permit you to access our Services. It is your responsibility to ensure compliance with local laws.
• Providing false or misleading information, or attempting to create an account through third parties, is strictly prohibited. The transfer or sale of Play Arcade Accounts is not allowed.
2.3. You are solely responsible for safeguarding your login details and any sensitive information associated with your account, such as passwords and cryptocurrency wallet keys. We are not liable for any loss arising from unauthorized access to your account due to information disclosure on your part.
2.4. Users may have only one Play Arcade Account. If you create multiple accounts, they may be suspended or closed, with any funds potentially frozen. If you discover you have inadvertently created more than one account, contact support@playarcade.com immediately.
2.5. If you find that any information on your account is incorrect, notify us promptly at support@playarcade.com.
3. Know-Your-Customer (“KYC”)
3.1. At our discretion, we may request KYC documentation to verify your identity, location, age, or other relevant information. Until your identity verification is satisfactorily completed, we may restrict your access to certain Services or hold transactions such as deposits and withdrawals.
3.2. We may disclose your information to third parties as required by legal proceedings or as outlined in our Privacy Policy. By using the Services, you agree to the possibility of such disclosures. For further details, refer to Play Arcade’s AML Policy.
4. Conditions of Use
4.1. By using the Services, you represent, warrant, and agree to the following:
• You meet the legal age requirements, which are either 18 or the legal gambling age in your jurisdiction, whichever is higher.
• You are legally competent to enter into this agreement with us.
• Your use of the Services is entirely at your discretion and risk.
• You acknowledge and accept the potential risk of financial loss associated with using the Services, and you release us from liability for any such loss.
• Funds in your Play Arcade Account are consumed instantly during gameplay, with no refunds issued.
• You understand that cryptocurrency values may fluctuate significantly.
• You have not been diagnosed with or classified as a compulsive or problem gambler.
• You are not currently self-excluded from any gambling platforms or facilities and will inform us if you choose to self-exclude in the future.
• You are accessing the Website, App, and Services from a jurisdiction where online gambling is lawful and permitted.
• All information you provide is accurate, complete, and up-to-date, and you will promptly notify us of any changes.
• You participate in Play Arcade activities strictly for personal entertainment and not for professional or commercial purposes.
• You use the Services on your behalf and not on behalf of any third party.
• You will not use the Website, App, or Services for any unlawful purpose or in breach of these Terms.
• You will not collude with others, employ bots or software, or engage in any fraudulent activity to gain an unfair advantage on the platform.
• You will not disrupt other users’ experience, nor will you attempt to gain an unfair advantage, whether explicitly stated in the rules or not.
• You will not share any offensive, defamatory, unlawful, or objectionable content on the Website or App.
• You will only use legally obtained funds for deposits and withdrawals in your Play Arcade Account.
• You acknowledge that we may monitor and take measures to detect and prevent unauthorized or illegal activities, including IP tracking, geolocation, and blockchain analysis.
5. Privacy and Data Protection
5.1. By using the Website, App, and Services, you consent to the collection and use of your personal information as outlined in our Privacy Policy. This includes the use of cookies and similar technologies.
5.2. We are committed to protecting your privacy and will only share your information as required by law or as specified in our Privacy Policy.
6. Intellectual Property
6.1. All intellectual property rights in the Website, App, and Services (including but not limited to text, graphics, logos, and software) are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable license to access and use the Website, App, and Services for personal, non-commercial purposes.
6.2. You may not copy, distribute, or create derivative works based on any part of the Website, App, or Services without our express written permission.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website, App, or Services, including but not limited to loss of profits, data, or goodwill.
7.2. In no event shall our total liability to you exceed the amount you have deposited into your Play Arcade Account.
8. Termination and Suspension
8.1. We reserve the right to suspend or terminate your Play Arcade Account and access to the Website, App, or Services at our discretion, especially if you breach these Terms.
8.2. Upon termination, your right to use the Website, App, or Services will immediately cease. Any remaining funds in your account may be refunded at our discretion, subject to applicable terms and verification.
9. Governing Law and Dispute Resolution
9.1. These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which we are licensed.
9.2. Any disputes arising from or related to these Terms, the Website, App, or Services shall be subject to the exclusive jurisdiction of the courts in our licensing jurisdiction.
10. Contact Information
10.1. If you have any questions regarding these Terms or require support, please contact us at support@playarcade.com.
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